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Communications Specialist

Minimum Education: High school diploma or equivalent with experience in computer operation, data processing and general office skills. Education or experience in law enforcement practices and procedures preferred.
Starting Wage: $12.50 per hour
Duties: Monitors and answers telephone, including 911 system, and relays accurate information and pertinent information to appropriate agency or agencies necessary to ensure a rapid and effective response. Enters data on all wanted, missing or runaway persons, protection orders, stolen vehicles, stolen firearms and other information into nation-wide law enforcement database, and provides information to law enforcement officers in the field on license registration, warrants and dangerous suspects to ensure officer safety.
Standards: Extremely high degree of performance and accuracy required. Must be able to work effectively with superiors, peers and the general public, often under extremely stressful situations. Failure to perform professionally and in accordance with established standards could compromise both officer and public safety and place the county in a potentially litigious situation. Must have excellent written and verbal communication skills and a clear, strong voice. Must be able to remain composed and professional under stress and the ability to perform multiple tasks simultaneously and with constant interruption. Must work well with little supervision and have above-average ability to gather information from multiple sources so as to render a rapid decision as to the most effective response to any given situation.
Benefits:
  • Ten county-paid holidays per year
  • Vacation and sick leave
  • PERSI retirement program
  • Medical, dental and vision insurance with premium paid by the county (family and/or individual coverage)
Hiring Process:
  • Application review
  • Written exam consisting of spelling, grammar, number categorization, vocabulary and radio and telephone communication skills.
  • Interview
  • Polygraph
  • Background investigation
  • Psychological evaluation
  • Medical exam
  • Must pass ILETS/NCIC entry and inquiry test within six months of hire and maintain annual certification.
  • Must attend two-week Basic POST Dispatch Academy during fi4rst year of employment and one-week Advanced POST Dispatch Academy within 36-months of hire.